Shipping Policy

Our website calculates delivery cost from the weight of your order and your address.

Your Area Price   Estimated
Delivery Time
Delivery
Method
PERTH
  Price depends on weight and postcode
 The next business day where possible after payment is received by Wescobee
 Australia Post
All other areas of Australia  Price depends on weight and postcode

 As soon as possible after payment is received by Wescobee. Delivery times varies for different areas
Australia Post 
International
Orders
 Calculated by weight of order and address

 estimated 14-21 days if Airmail

upto 45 days or more if sent surface mail

Airmail or Surface mail

Low Order Fee:
If your order is less than $20, there is a low order fee of $5 to cover packaging and packing costs

We try to keep delivery costs as low as possible.

If you think our website has incorrectly calculated the delivery cost (it does occasionally happen), please record the weight of your order and your postcode and contact us.

All orders are handpacked with care and sent via Australia Post. We usually send orders out on the next business day after confirmation of the payment into our account.

Orders in Metropolitan Perth may be sent by Australia Post or a Courier.

For all other areas of Australia we use Australia Post. To calculate the rough delivery cost click on the link below;
http://www1.auspost.com.au/pac/

International orders are sent by Australia Post: Air Mail is available to most countries. Go to: http://www1.auspost.com.au/pac/int_parcel.asp, to roughly calculate your delivery cost.

You can place a test order:
To find out what the delivery costs would be, you could choose the products you are interested in and start to go through the ordering process. After you have entered your address, the website will tell you the delivery charge. If you are not happy with this delivery charge you can just close the page and your order will not reach us.

Customer Service is very important to us:
If you are concerned about an order, please email or call us and we will get back to you as soon as possible.

As your parcel is packed we email you the consignment number so you can track your order online.

Delivery Disclaimer:
The delivery times on our website are an indication only.

We rely on Couriers and Australia Post to deliver our orders. On occasion an Australia Post contractor or a Courier company may let us down; therefore we cannot guarantee delivery times.

Packaging materials:
Our cardboard boxes are often from recycled cardboard and they are recyclable. Our Green Bee policy is to use recycled paper, cardboard and packaging materials. Other packaging may be used.